Open 8am - 5pm

Innnovative Recycling Technology

Service & Support

At Bergmann Direct, we provide complete support for your waste handling equipment, from routine servicing and parts supply to breakdown response and emergency repairs. Our experienced service team covers the full lifecycle of your machinery, ensuring maximum uptime and long-term reliability.

With access to genuine parts, skilled engineers, and detailed equipment records through our advanced CRM system, we’re able to offer fast, accurate diagnostics and first-time fixes. Whether it’s planned maintenance, urgent breakdown cover, or sourcing the right part, Bergmann Direct is your trusted partner for keeping waste equipment running efficiently.

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One Stop Shop

All of your Service
Needs Covered

Machine Parts – Fast access to genuine parts for all major waste equipment brands, with expert support to ensure you get the right component first time.

Maintenance and Repair – Planned maintenance and responsive repairs to keep your equipment in top condition, extend machine life, and reduce unplanned stoppages.

Breakdown and Emergency Support – Reliable breakdown cover with 24–48 hour response, plus emergency support to minimise downtime and keep your operations moving.

Operator and Maintenance Training – Certified training for safe and efficient equipment use, including Train the Trainer programmes ideal for larger teams or high staff turnover.

Installation and Commissioning – Professional setup by qualified engineers to ensure your waste equipment is installed correctly and performs reliably from day one.

Breakdown Picture

We offer the following:

Advanced CRM System

Be kept updated every step of the way with our HubSpot run system.

Tracking Parts

You will receive tracking information once shipped (if available).

Access to Parts List

Genuine parts lists available to help identify correct parts.

Expert Support Team

Over 30 years of combined knowledge to help diagnose and identify parts needed.

Service Integration

Link parts to service visits or planned maintenance for a full view of machine care.

Experience

Wide experience across compactors, vertical and horizontal balers, polystyrene compactors, food waste dryers, drum crushers, bottle crushers and PET perforators, not just Bergmann equipment.

Buy, Rent or Lease?

Explore our finance options to suit all comers with outright purchase, rentals and leases available for all equipment

Nationwide Service and Repair

Benefit from Bergmann Direct's nationwide service and repair, ensuring your waste management equipment remains efficient, durable, and reliable at all times.

Install and training by Bergmann qualified engineers

All of our installations take place with Bergmann qualified engineers, offering their experience and knowledge to ensure the install and safety training is carried out to a high degree.

12 months warranty

On all new machinery, your 12 month parts and labour warranty give you peace of mind. Extended warranties are also available over 3 and 5 years.

Request a free quote

If you'd like to get a quote from us today on any of our machines, please click the link below and a member of our team will be in touch.