In the waste equipment industry, time is money and repeated engineer visits can quickly add up in both cost and disruption. Some service providers rely on multiple call-outs to identify issues. At Bergmann Direct, we take a different approach.

Our goal is always a first time fix. By using our advanced CRM system, we arrive on site with detailed knowledge of your machine’s history, previous issues, and service records. This allows our engineers to diagnose and repair faults with precision and confidence.

Emergency Breakdowns

Our normal opening hours are 8.00am to 5.00pm Monday to Thursday and 8.00am to 4.00pm on Friday. Weekend and evening call out is possible depending on notice.

If you have equipment under a maintenance contract with Bergmann Direct and you have an urgent breakdown which needs to be attended outside our normal office hours, such as a major health and safety concern, please complete the form above completing the details requested.